FAQS

Prospective Resident FAQs

How do I set up a showing?

On the Available Units tab, click Inquire Now about a specific unit, submit an inquiry, and we’ll contact you to schedule a tour.

How do I apply?

Inquire about an apartment and our team will be happy to assist you. We offer an easy, online application.

Is the application fee refundable?

The application fee is non-refundable because it pays for the cost of the background check and associated administrative expenses.

Are furnished apartments available?

No, we do not offer furnished apartments.

Current Resident FAQs

When is rent due?

Rent is due on the first of the month.

How do I pay my rent?

Online rent payment is through the Resident Portal. It’s an easy process and shows you your account activity and allows you to set up auto pay, if you choose.

How do I submit a maintenance request?

Please submit non-emergency maintenance requests through the Resident Portal.

What if I have a maintenance emergency?

See emergency tab of website for more information. Please call 612-250-6846.